Return policy

Customers can return their order within 30 days of receiving the goods, provided the conditions listed below are met.

Register return

If you wish to make a return, please contact us at:

BaseLine

Andhauserstrasse 27, 8572 Berg TG, Switzerland

baseline@mail.ch

Please provide your order number and the reason for the return.

refund

Once your return has been received and inspected, we will refund the purchase price via the original payment method.

Return of goods

The goods must be returned to us within 7 days of registering the return.